Privacy Policy

LAST UPDATED DATE: April 15, 2026

Welcome to the Privacy Notice of the Faith Car Rentals LLC. This Privacy Notice covers the personal information we collect, use and disclose through your use of our websites, products and services, either online or offline (collectively, “services”). However, this Privacy Notice is not a contract and does not create any legal rights or obligations not otherwise provided by law. In some cases, we may provide additional disclosures or privacy notices specific to certain products, services, or programs. Those additional disclosures supplement, and are to be read in conjunction with, this Privacy Notice.

Updates to This Privacy Notice

When we make changes to this Privacy Notice, we will post the changes here and revise the “Last Updated” date at the top of this page. If we make a change that significantly affects your rights, we will notify you through appropriate communication channels (such as by way of a prominent posting on our websites), prior to the change becoming effective. If you have an account with us, we may also notify you about material changes to this Privacy Notice by e-mail (sent to the e-mail address provided in your account), through our otherwise required or permitted by law. Any changes to this Privacy Notice will become effective upon posting of the revised Privacy Notice.

Use of our websites, products and services following the posting of a new Privacy Notice constitutes your acceptance of the revised Privacy Notice then in effect. As such, we encourage you to review this site from time to time for the latest information on our privacy practices

Personal Information.

• Some of the information we collect can personally identify you, including, for example, your name and contact information, birthdate, government identification, payment information, membership ID, program ID, whether you are a part of a corporate or rewards program, payment arrangements, insurance arrangements, and information related to your rentals or use of products or services we provide or enable. For example, when you make a reservation, or join one of our programs, we collect your personal information such as: your name and contact information; birthdate; driver license and other appropriate government identification; payment information, including credit or debit card information (we collect security codes when you make a payment, but we do not keep them); information to process your discounts, such as coupons, discount codes, and membership numbers or codes; and other information that may be necessary to rent you a vehicle, provide you with services, contact you about these services or verify your identity. If you participate in an insurance program through us or are involved in an accident or property damage, we may collect additional information about your insurance provider and/or coverage.
• We may record or monitor any call you make to us for quality control, to enforce our rights, or for training or similar purposes. We may collect photos and videos in some instances, such as when you choose to share them with us in connection with one of our optional membership services or on social media or when we receive a notice of a traffic violation that includes a picture or video. Our rental locations may also be equipped with cameras and/or video security surveillance systems.
• When you download, visit or use our websites or Apps or interact with us using e-mail, texts or other forms of electronic communication, we may we use cookies, pixel tags, beacons, scripts and similar technologies to automatically collect certain information, including, for example, your IP addresses, MAC addresses, device identifier, browser type, Internet service provider (“ISP”), location, how you interact with our websites and/or Apps, referral/exit sites, operating system, date/time stamp, and clickstream data.
• We also collect personal information about you from third parties, including information from third party travel booking channels; service providers; licensees; airlines, hotels, membership clubs, payment card companies, advertisers and other partners; from your employer; from your social media services consistent with your information sharing settings on such services; and from other third-party sources that are lawfully entitled to share your information with us.
• We may collect information about relevant health conditions when necessary to provide adaptive driving devices.

ABOUT THE WEBSITE

License to Use

Subject to your compliance with the Terms, Faith Car Rentals grants you a limited non-exclusive, non-transferable, non-assignable and non-sublicensable license to access and use the Website, enjoy the benefit of the Website as provided by Faith Car Rentals, in the manner permitted by the Terms.

App Set-Up and Operating Requirements

In order to use the site, you must:

· have internet access (e.g., WiFi or 3G /4G with a data plan);

· using a smartphone or tablet;

· register for an Faith Car Rentals account (as set forth in more detail below in the “Accounts” section below); and

· provide and maintain complete, accurate and up-to-date account information, including contact information for your emergency contacts.

If any of the above requirements are not met, you will not be able to use some or all of the services provided by Faith Car Rentals LLC.